All pricing and shipping charges are subject to change at any time.

SHIPPING INFORMATION

We ship via Federal Express from our warehouse in northern California.

Fedex Transit Time Map:

Shipping Costs:
The cost of shipping will be calculated upon checkout. Shipping costs are based upon the weight and the shipping method selected for each item ordered.

We NEVER charge a credit card before an item physically ships from our location. This practice ensures careful invoice auditing for the benefit of our customers!

Delivery calculation time does NOT include the day of shipping, weekends or holidays! Saturday delivery is available in selected areas but is not available in all delievery areas. Please contact us at (707) 836-8938 or (800) 604-6020 regarding Saturday delivery rates and availability. There are NO Sunday deliveries! Please enter your shipping address carefully! There is a $15 re-routing fee charged to us by all carriers if a package is re-routed due to an incorrect or incomplete address. Top Notch Gift Shop reserves the right to pass this fee on to you when this situation occurs. You will be notified by e-mail in such a case.

International Shipments:
We currently ship within the 50 United States, the District of Columbia and a limited number of International Countries.

PO Boxes or APO/FPO Boxes:
We ship to PO boxes and APO/FPO addresses using USPS Priority Mail.

Shipping Restrictions

• Delivery is not available for Sunday or on the day after a holiday.

If you have any questions or concerns about shipping costs or procedures, please do not hesitate to e-mail us at info@topnotchgiftshop.com or call us at (707) 836-8938 or (800) 604-6020.

RETURN POLICY:

We want all of our customers to be satisified with their purchases. However, we must put time limitations on returns. If you are dissatisfied with your order for any reason, please call us within 10 days for return instructions and RA number. We can not accept any returns for full credit without a valid RA (Return Authorization) number. Items that are returned without the proper authorization will incur a 15% re-stocking fee.

Please Note: Closeout Sale items are not eligible for return unless defective or damaged during shipping.

Items must be returned within 30 days from the date we shipped to you.

Shipping and handling fees are non-refundable except in the case of broken or defective merchandise.

Any refunds issued will be as a credit to the original credit card used for purchase. Cash refunds will not be issued.

We will work diligiently to resolve any unsatisfactory situation.

SALES TAX:

Sales tax of 8.25% will be applied to appropriate items shipped to California destinations.